Technology Services

Summary:

We’re in search of an experienced Technology Support Specialist who is responsible for supporting agency hardware, systems software and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control as well as coordinating problem resolution and referrals to other support areas.

 Here are some of the specific details:

Job Title: Technology Services - Service Desk.

Location: 1001 Vandalay Drive 1001 Vandalay Drive Frankfort Kentucky 40601.

Duration: long-term Indefinite.

Status: Onsite.

MUST HAVE skills.

·Network Operating Systems.

·Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP.

·General Understanding of the ITIL Framework.

·Ability to identify and troubleshoot defective equipment.

·Ability to identify and troubleshoot software and application issues.

Education Requirements:

·Education: Bachelor’s degree in Computer Science.

·Education Substitute: Associate degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.

TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:

·08:00 – 17:00 M-F.

·Work is primarily performed in an office setting.

Let me know if you are interested in this job and/or if you can assist us by referring someone who is interested in this job, since we offer the lucrative referral bonuses.

A reasonable, good faith estimate of the minimum and maximum for this position is $25/hr. on W2 with HNG Benefits to $27/on W2 without benefit.

Benefits will also be available and details are available at the following link: Harvey Nash Benefits.

I am looking forward to speaking with you today.

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at https://www.harveynashusa.com/

Thanks & Regards

Abdul Qhayyum

615-219-6207

Abdul.qhayyum@harveynash.com